Centre for Surgery awarded for excellence in patient service by WhatClinic.com
Centre for Surgery has been recognised with the WhatClinic Patient Service Award 2020, an annual award based on patient service excellence ratings from the healthcare search engine WhatClinic.
RELATED: WhatClinic Reviews
WhatClinic analysed 12 months of data from users of its website, including patient review scores, feedback data and communication rates of listed clinics. In 2020, over 5 million people visited WhatClinic’s medical search directory to find and compare clinics, including ours.
Centre for Surgery was only one of a few clinics on the website that met the high standards needed to qualify for the award. Centre for Surgery specialises in a range of cosmetic surgery procedures, including rhinoplasty, breast augmentation and liposuction. To receive the Patient Service Award 2020, the clinic should have a consistently high ServiceScore™ rating, which measures the clinic’s commitment to patient care over a whole year, and also receive exceptional feedback and reviews from potential and existing patients. This Award represents a long-term dedication of our entire team and a focus on creating positive patient experiences throughout their treatment journey.
Centre for Surgery’s MD said today, “We are delighted to be recognised for our commitment to customer service. As a practice, we focus on it in everything we do, and to receive such positive feedback from our patients is great…”
David Roe, WhatClinic’s CEO, congratulated Centre for Surgery and said, “The Patient Service Awards have now run for 10 years. For 2020, we have taken into account tens of thousands of data, including ratings based on communication between patients and clinics, the clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online, and in-person, patient reviews, feedback, and more.
Ratings are helpful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody. “
– Ends –
About WhatClinic
WhatClinic is a health and beauty search engine site that lists over 125,000 clinics globally. In 2020, over 5 million people visited the site to find, compare and book clinics and practices across a wide range of elective medical treatments, including dentistry, plastic and bariatric surgery, hair transplant, medical aesthetics, fertility and more. WhatClinic’s mission is to connect people with a clinic they will love and give the patient, as an empowered consumer, access to all the information they need to make an informed choice, including price, availability and reviews. WhatClinic was founded in 2007 by tech entrepreneur Caelen King and operates in over 120 countries.
